Data Privacy Policy
We value your privacy at BrightBenchSuite
Information We Collect
If you reach out about corporate flower arrangements or gift services, we gather information you voluntarily supply. This includes your name, business name, email, phone, delivery addresses, and specific floral requirements. Payment details are collected during checkout, though transactions are securely handled by our payment partners.
For corporate clients, we may also collect extra business data like company registration details, preferred delivery times, and budget needs to tailor our service to your business.
Our site automatically gathers technical details when you visit, such as IP address, browser type, device information, and your navigation paths. We use this data to enhance site performance and to learn how clients discover our services.
How We Use Your Information
We mainly use your data to process flower orders and deliver outstanding customer service. This includes order handling, coordinating deliveries, crafting custom arrangements per your specifications, and communicating about your service needs.
We also leverage information to improve our services and the website experience. This helps us identify which corporate floral offerings are most valuable to our clients and how we can better support the business community in United States.
Information Sharing and Disclosure
BrightBenchSuite respects your privacy and does not sell personal information to third parties. We only share data when necessary to deliver our services or when required by law.
We may disclose essential data to trusted service vendors that assist in running our business. This includes delivery partners, payment processors, and IT service providers. These partners are contractually bound to safeguard your information and use it solely for the services they perform for us.
We may disclose data when compelled by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and staff.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to safeguard it. This includes secure storage, encrypted transmissions, and restricted access to personal data inside our organization.
Secure Storage
Personal information is kept in secure systems that feature access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to shield information during communication between your browser and our infrastructure.
Limited Access
Access is limited to staff who require the information to deliver services.
Although we deploy robust security measures, no online transmission method is 100% secure. We continually enhance our security practices to counter emerging threats.
Your Privacy Rights
You hold significant rights over your personal data. Based on applicable laws, you may be able to access, amend, erase, or limit how your information is used.
To exercise these rights, contact us with the details at the end of this policy. We will respond within a reasonable period as required by applicable law.
Data Retention
We keep personal data only as long as necessary to provide our services and meet legal obligations. Retention durations vary by data type and purpose collected.
Typical Retention Periods:
- Customer contact and order details: 3 years after last service interaction
- Payment records: 7 years for tax and accounting needs
- Website analytics data: 26 months for service optimization analysis
- Marketing preferences: Until you unsubscribe or 2 years of inactivity
Cookies and Website Tracking
This site utilizes cookies and comparable technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.
You can manage cookie preferences in your browser settings. Note that turning off certain cookies might impact how the site works. For comprehensive details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
The site may include links to external websites or services. This privacy policy covers only BrightBenchSuite and our site. We are not liable for the privacy practices of third-party sites.
We recommend reviewing the privacy policies of any third-party sites you access via links on our site.
Policy Changes
We may revise this privacy policy from time to time to reflect shifts in our practices, offerings, or legal obligations. When substantial changes occur, the "Last Updated" timestamp at the top of this document will be updated.
Please take a moment to review this policy from time to time so you know how we safeguard your privacy.
Get in Touch About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your data, please get in touch.
Contact Us About Privacy
BrightBenchSuite Privacy Team
123 Blossom Ave, New York
New York, United States 10001
Email: [email protected]
Phone: +1 212-555-0123
For privacy-related inquiries, include "Privacy Request" in the subject line and provide as much detail as possible about your request. We strive to respond to all privacy requests within five business days.